If you’re not happy, we’re not happy, simple as that. If there’s anything we can do to make your LOT experience better, don’t hesitate to contact us at info@leavesoftrees.com. We’re also here to answer your questions. Give us a call, drop us a line, and let’s chat! We really do want you to love our products, but everyone’s different. If you purchase something from leavesoftrees.com or from our shop at 177 Queen Street E and are not completely satisfied, rest assured you can return the product for a full refund within 30 days of purchase with your original receipt.