Holiday Update and Changes to In-store Shopping

Holiday Update and Changes to In-store Shopping

Hello LOT family,

We want to share a few updates about the upcoming holiday and winter season at the shop:


We will be taking a holiday break from December 24 - January 11th. We will still be fulfilling online orders, but the shop will be closed and we won’t be responding to calls or emails until we return on the 11th. 


Although we are confident that we’re able to provide a safe shopping experience in our brick and mortar store, we are temporarily suspending regular opening hours in order to maintain staff safety by limiting staff exposure to COVID-19 through travel to and from the store.

From January 11 to the end of March, we will not have regular opening hours at our storefront at 177 Queen Street E; however, we will still be happy to offer curbside pickups as well as private in-store shopping by appointment. Please contact us at with your requests. Don’t forget that you can also order online and enjoy free shipping for orders over $50.

Nothing will change with the online side of things, orders will still be fulfilled with love as quickly as ever, and we are always here for a phone call or an online chat [Tuesday - Friday 9am - 5pm] if you have any questions or concerns.

Stay safe everyone, and have a wonderful season!